Microsoft 365 licensing

Microsoft 365 licensing through a UK CSP partner

Microsoft 365 licensing is easy to buy and hard to get right. We are a UK Microsoft Cloud Solution Provider (CSP), so we supply your licences, choose the right plans and terms with you, and manage them alongside the tenant we already support.

A laptop showing charts beside a calculator and papers on a bright desk

The licence review

  • Every subscription, term and renewal date listed
  • Unassigned and leaver licences found
  • Plans matched to what people use
  • Features you own but have not switched on
  • A written recommendation you keep

Trusted by teams across UK government, healthcare, education, charities, financial services and global brands

  • YuLife
  • NHS
  • Sage Publishing
  • DMG Media
  • Edinburgh Napier University
  • Campari
  • Sentry Interactive
  • Toynbee Hall
  • IG
  • Fears
  • National Foundation for Credit Counseling
  • Wharf Notaries
  • Doordeck

Where Microsoft 365 licensing goes wrong

Under Microsoft’s New Commerce Experience, mistakes are harder to undo. These are the four we see most.

Commitment

Seats bought that cannot be reduced

Annual and three-year seats can only be reduced within seven days of purchase, of adding them, or of renewal. After that you pay for the full term.

What you can doKeep your core headcount on annual terms and put uncertain numbers on monthly terms where the product offers one. Plan reductions for the renewal window.

Leavers

Licences still assigned to people who have left

Mailboxes are kept “just in case” and licences stay assigned, so you pay every month for accounts nobody uses.

What you can doReclaim licences as part of every leaver process, and decide up front what happens to each leaver’s mailbox and files.

Plan choice

The wrong plan for the work people do

Business plans stop at 300 users, and some people are on plans with far more, or far less, than they need.

What you can doMatch plans to roles. Frontline plans suit shift and field workers; Business Premium or E3 and E5 suit people handling sensitive data.

Unused value

Paying twice for security

Separate tools are bought for features that Business Premium or E5 already include, such as Intune, Defender and Purview.

What you can doList what each plan already includes before adding anything. A Microsoft 365 health check shows what is switched off, and our Microsoft 365 consultancy then switches it on.

The Microsoft licences we supply

From a few Business Premium seats to enterprise plans, we recommend the plans that match how your people actually work.

Up to 300 users

Microsoft 365 Business Basic, Standard and Premium

Email, Teams and Office apps. Business Premium adds Entra ID P1, Intune Plan 1, Defender for Business, Defender for Office 365 Plan 1 and Purview data protection.

Enterprise

Microsoft 365 E3 and E5

Enterprise security, compliance and device management. Since April 2024, new enterprise customers buy these without Teams and add a Teams licence.

Frontline

Microsoft 365 F1 and F3

Licences for shift, retail and field workers, with Intune Plan 1 included.

AI

Microsoft 365 Copilot

Copilot Chat comes with Microsoft 365. The Copilot add-on brings Copilot into Word, Excel, Outlook and Teams, and Copilot Business suits organisations up to 300 users.

Security and compliance

Defender, Purview and Entra add-ons

Security and compliance add-ons for Business Premium and enterprise plans.

Devices and cloud

Intune, Windows 365 and Azure

Device management, cloud PCs and Azure services from the same supplier.

Choosing the right term

Under the New Commerce Experience, the term you choose decides how flexible you can be. The right mix is where most of the savings come from.

Microsoft 365 subscription terms under the New Commerce Experience
TermBest forHow it works
MonthlySeasonal staff, contractors and uncertain numbersSeats can be reduced at each monthly renewal. Not every product has a monthly term: Microsoft names Intune as one that does not.
AnnualYour core, stable headcountSeats can be added at any time and share the same end date. They can only be reduced within seven days of purchase, of adding them, or of renewal. You can move a subscription to a longer term part-way through, but not to a shorter one.
Three-yearSelected plans, where you want price certaintyAvailable for some products. Price changes during the term do not affect it; they apply at renewal. Since April 2025, Microsoft also charges more for paying an annual or three-year term monthly than for paying it upfront.

Moving your licences to us

A planned switch, timed to your current terms, with no gap in service.

Licence review

Review

We list every subscription, term, renewal date and assignment, and compare them with the people and devices you actually have.

Get a licence review
What you keep
  • Subscription and renewal list
  • Unused and leaver licences
  • Features owned but not in use
  • Risks in your current terms

Written recommendation

Recommend

We set out the plans and terms we would choose for each group of people, which features to switch on, and when each change can be made.

What you keep
  • Plan and term for each group
  • Changes timed to renewal windows
  • Security features to switch on
  • A plan you keep, whoever supplies

New subscriptions, old access removed

Switch

We time new subscriptions to your current terms so nothing lapses. Your users, data and settings stay exactly where they are; only the supplier changes.

What you keep
  • No gap in service
  • Old partner access removed
  • GDAP roles approved by you
  • Renewal dates aligned where possible

Ongoing licence management

Manage

We reclaim licences when people leave, add seats when they join, and review your terms before each renewal so changes are planned, not missed.

What you keep
  • Licences reclaimed on leaving
  • Renewal reviews in advance
  • One team for licences and support
  • Changes logged for your records

Partner access you control

Buying licences through a partner should not mean giving that partner permanent control of your tenant. Microsoft replaced the old delegated admin model, which gave partners standing Global Administrator rights, with granular delegated admin privileges (GDAP).

With GDAP, we request only the Entra ID roles each task needs, for a fixed period of between 1 and 730 days. You approve the request, and you can see or remove our roles at any time on the Partner relationships page of the Microsoft 365 admin center.

When you move to us, we check which partners still have access to your tenant and help you remove the ones you no longer use. Read more about how we protect identity in cyber security.

Frequently asked questions

Can’t see your question? Call us on +44 20 7550 9103 or book a call.

What is a Microsoft CSP partner?

The Cloud Solution Provider (CSP) programme lets Microsoft partners sell and support Microsoft 365 and Azure licences. The partner bills you directly and is your first point of contact for support. You buy from us, and one team handles licensing and technical help.

Can we move our licences to you from another provider?

Yes. We time the move to your current subscription terms so there is no gap in service. Your users, data and settings stay where they are.

Can we cancel licences we no longer need?

Under the New Commerce Experience, you can reduce seats or cancel only within seven days of purchase, of adding the seats, or of renewal. After that you pay for the rest of the term. Monthly terms can be reduced at each monthly renewal, where the product offers one.

How do you access our tenant?

We use Microsoft’s granular delegated admin privileges (GDAP): only the admin roles we need, for a fixed period, approved by you. You can see and remove our access in the Microsoft 365 admin center at any time.

Do you supply Microsoft 365 Copilot?

Yes. Copilot Chat is already included with Microsoft 365. We supply the Microsoft 365 Copilot add-on, and Copilot Business for organisations of up to 300 users, and we help you check data and permissions before you switch it on.

Is Teams included?

It depends on the plan. Business and Frontline plans are sold with and without Teams. New enterprise customers buy E3 or E5 without Teams and add a Teams licence.

Do licences cost extra on top of your support?

Yes. Our managed support starts from £25 per device per month, excluding VAT and licences. Microsoft licences are charged separately, and as a UK Cloud Solution Provider we can supply them alongside your support. See our pricing.

Get a Microsoft 365 licence review

Send us your current licence list or let us look at your tenant. We will show you where you could save and what we would change.

London head office

Postremo IT Limited

Level 24, One Canada Square
Canary Wharf
London E14 5AB

+44 20 7550 9103
info@postremoit.com

Also in Dubai

Business Bay, Dubai